Norwegian speaking Customer Success Manager
Feelingstream is an Estonian startup founded in 2015. We aspire to be the go-to solution for gathering insight from customer interactions and educate people about the possibilities of AI. We work tirelessly every day to improve our one-of-a-kind speech-to-text platform to analyse customer conversations in real-time and thereby help large service providers improve customer experience, discover sales opportunities and reduce customer churn. Large Scandinavian banks and telecom companies are among our clients.
Are you truly passionate about the customer experience and would you like to join us in our mission to help our clients grasp the full potential of conversational analytics?
Feelingstream is looking for a
Norwegian speaking Customer Success Manager!
What are we looking for?
- Fluent Norwegian speaker
- 2+ years of experience in managing customer relationships (B2B)
- Strong analytical, problem-solving and consulting skills, with experience in making data-driven decisions
- Comfortable working in a highly agile environment with work that can sometimes be ambiguous
- Using your storytelling skills to create valuable use cases and share the story with upper management
Your days will revolve around:
✔ Managing a portfolio of existing customers and onboarding new B2B customers through ongoing training
✔ Carrying out ongoing analyses of customer interactions to make training sessions relatable and relevant
✔ Ensuring that Feelingstream’s end users—from C-level executives to analysts—use best practises for the company to gain the greatest possible business value from the platform
✔ Collaborating internally across functions (data science, sales, IT development) to ensure customer feedback is heard and executed in internal processes and product roadmap
👉 To apply please send your CV to by 27th of November or apply via the button below.
If you have any questions, please contact Madis Bachmann, +372 618 1572.
Tripodi andmekaitsepõhimõtted leiad https://tripod.ee/isikuandmete-kaitse-pohimotted/.
